A first haul with an agent, step by step from a Mulebuy Spreadsheet card
Six official Mulebuy stages, with the docket entry needed to reconcile each seller’s items and the finished parcel.
Before following the six screens
This walkthrough follows Mulebuy’s official buying-guide sequence, illustrated with its desktop and mobile demonstration screens from 2026. The current account determines available actions, fees and deadlines. Our October 2026 public-site check did not establish that ordering was available; it does not establish the state of an individual account.
Prepare the seller URL, exact option, quantity, measurements and a budget that includes international shipping. The catalogue helps you find and compare; Mulebuy’s own account handles purchase, warehouse services and parcels. If you choose a different agent, use that agent’s instructions rather than transferring Mulebuy’s button names or terms.
Prepare the haul docket → · Read the received-item evidence · Find help by order stage
1. Search for the product
The homepage search field accepts a marketplace product link or keywords. The camera icon is the image-search entry. For an exact find, keep the seller URL; a visually similar search result can belong to a different shop or option.
In the illustrated screen, paste the seller link into Enter Product Link Or Keyword and use Search. Image search starts from the camera icon. Check the result against the original listing before continuing.
Start one docket line per purchased size or colour. Group seller names for reference, but do not assume that every seller will combine postage.
2. Choose the option, then complete item payment
Open the product and choose the exact colour, size and quantity. Read the price for that selection, the seller’s domestic postage and any separate checkout charge. The international parcel is a later transaction.
The official example shows Color, Size, Quantity and Note on desktop, and Add To Cart on mobile. Adding to the cart is not payment. Continue through checkout, confirm the requested information and keep the payment record. Ask about missing specifications before authorising a purchase.
Copy quantity and the first payment against each line. Two items on one order are still two physical units to reconcile later.
3. Follow purchase and domestic transit in Orders
After submission, distinguish payment from purchase, and purchase from the seller’s dispatch. An order may still need a price, stock or option decision. A receipt alone does not confirm that the seller has sent anything.
Use Orders and the relevant order’s Details. The demonstration includes Payment Needed, Reply Needed and Order Pending. Read the status and any message together. Keep the domestic tracking number if one is provided; there is no universal number of days for this leg.
Keep a domestic tracking reference for each seller package. One seller’s delivery scan does not mark the rest of the haul as arrived.
4. Open Warehouse and inspect the received-item photos
Arrival, inspection and availability for parcel submission are separate events. In the official buying sequence, warehouse inspection follows domestic delivery. Check each received item against the paid option and quantity before selecting it for international shipping.
Open Warehouse, find the order and open its QC Photos thumbnail. Check the whole item, the option label and the relevant detail. If a dimension is missing, ask for a specific tape-photo view and confirm any extra charge. Visible photos do not certify authenticity, material composition or electronic function.
Count the units shown and check which order each photo belongs to. A missing view is an unanswered question, not proof that an item was packed.
5. Select accepted items and submit the parcel
Choose only items whose questions have been resolved. Confirm the destination, packing choices and a line that accepts the contents. Keep unresolved items separate and check their storage deadlines; a long free-storage period does not extend a seller’s return window.
The guide text calls the warehouse actions Pre-calculate or Submit; this illustration labels the desktop alternative Rehearsal Packing and highlights Submit. Follow the label in your account. Review the estimate and optional services before confirming. Final size and weight can change the shipping charge, requiring a payment or refund of the difference.
Record exactly which docket lines enter this parcel and which stay behind. Save the packing selection before submission so the warehouse and doorstep counts use the same list.
6. Track the parcel and keep the delivery record
The official guide ends with parcel tracking. Keep the parcel ID distinct from the individual order IDs, because several orders can share one parcel. A parcel record or tracking number is not itself proof of carrier handover or delivery.
Open Parcel (called Parcels in the guide text) and Details for that shipment. Read its current status and tracking scans. At delivery, preserve the label, packaging and a clear record of the contents. For a mismatch, contact the agent through the channel attached to the order and supply the item and parcel references.
Compare the delivered units with the parcel’s selected lines. For a discrepancy, send the order ID, parcel ID, warehouse images and unboxing evidence together.
A haul with three sellers needs three arrival decisions
In this example you pick two tees from one seller, a bag from a second and shoes from a third. Your shortlist has four purchased units, but the domestic leg may contain three packages. Neither number tells you how many units are safely stored until each arrival is checked.
- Keep one docket line for each tee size or colour, even when they share a listing.
- Mark the bag as received only when its own warehouse record appears. A parcel scan for the shoes does not cover it.
- Match requested accessories to the option description: a charm shown in the seller’s photograph is not automatically an included unit.
- Select only accepted items for outbound packing. Record what remains in storage, including an item waiting on a replacement.
- Keep the final packing list and parcel ID with the same docket. At home, compare the unpacked units with that list.
The docket helps reconcile counts; it cannot confirm what the warehouse physically packed. A mismatch needs order IDs, the submitted selection and the relevant photographs, not just a total.